|
Systems Repair & Support
Scheduled support combines our on-call support with regular site visits. We
help you protect your network with scheduled maintenance. We can detect and
address issues before they affect productivity by regularly troubleshooting
and upgrading systems. Additionally, by being available on site on a regular
basis we can answer frequent asked questions more efficiently.
In addition to our support contracts, we can help you with regular network
maintenance and infrastructure planning. Allow us to stabilize your existing
infrastructure, or help you plan and budget for network changes. This
includes tracking and deploying software upgrades, critical updates and
patches, and license information, as well as automatic back-up and recovery
systems for your most precious technology asset: your data.
Specific services include installation, training, troubleshooting and repair
for:
Internet Service Provider connectivity
File servers, e-mail servers, and network infrastructure
Database applications
Back-up hardware and software
Operating systems (Linux, Windows 9x, NT, 2000, XP, OpenVMS)
Microsoft Office applications (Word, Excel, Access, PowerPoint)
Web browsers (Internet Explorer, Netscape and Mozilla)
E-mail clients (Outlook, Outlook Express, Netscape, Eudora, Mozilla)
Graphics applications (Photoshop, Flash)
Video Editing (Ulead Media Studio Pro, Video Studio, Adobe Premier)
|
 |
Sidebar
On-call support is provided on an incident by incident basis. We are
available by phone and e-mail during business hours and, by appointment,
after hours. We make site visits as required.
|
